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So, who is training your first-line supervisor? This is a question that many businesses find hard to answer, and that is because the answer is no one. There is no one spending time with a new supervisor, no one to train them how to lead; they are just thrown into it.
Most of the time, an employee is promoted to supervisor based on seniority or skill. If they are next in line to move up or they really understand the job. Either way, this person still needs to be trained on how to lead. Just because they know how to do their job does not mean they can lead a team effectively.
Just because they know how to do something doesn't mean they know how to teach it. Or, what if what they are teaching is not up to company standards? There is too much "what if" when you don't train your supervisors, and that is why there is a huge turnover in every industry.
In addition, maybe the new supervisor can share their knowledge fairly well with their team, but they can't or don't tell them why they are doing something. All they can do is say, "this is how this works, and this is what you do." But they never share with their team the reasons things work. That forms a disconnect and does not allow people to engage with their work, which ultimately leads to them leaving.
If you are experiencing turnover in your business and you don't know why maybe it is because of the way you train or lack of training in your supervisors. Champion Personnel Systems is here to help you make that connection and keep your employees around and happy!
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START with all the good things, all the bad things, and all the things you are working on within your organization to make it the BEST workplace you can. Write them down. Be honest with yourself and other hiring managers. Then THINK from the perspective of the potential employee: what is that person looking for? The GOOD, the BAD, and the “Not there yet” factors and influences about being employed by your organization. Here is a rather exhaustive list of items to consider: What is the actual work environment: People, team, supervisor? How difficult, or easy, is the work really? Best days? Worst days? Is there a TEAM? What are the barriers to entry? (What does the team expect? What “Maze” could they put you through? What is the real training? Who does it? Length? On own? What are the expected results? What new skills will be learned? Describe people who started in the position and have been successful. What traits did they when they started/ do they have now? Describe the company. History? Story? Describe ownership. Who? How? Expectations? Changes? What are the company Values? Mission/ Purpose? How do these characteristics play out for workers? What are the Customer Expectations of the company/product/service? What do customers say? How does this person doing good work affect Customer expectations? What is the industry’s future? Does the company have future plans? What are the position’s expectations? How is performance rated? How will a
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If you need help staffing your business, a consultation, or have any questions about who we are and why you should choose us, then please contact